It is the policy of Eagle Facility Management Services Limited to constantly review and update on a regular basis all of it’s management systems in line with ISO 9001- 2000.

Continuous improvement

A major part of Eagle Facility management success and growth in today’s competitive market is that of continuing to look for areas of improvement. Through comprehensive audits, (Internal, External, Customer and Supplier) we continually strive to identify areas where areas can be improvement may be needed. Our documented preventive and corrective action system has proven to be an effective tool in driving continuous improvement throughout all areas of our operation and management. We stress the involvement of all our staff to identify these areas and to improve as the work progresses,

Our quality objectives are based on best value and continuous improvement by close co-operation with you the client, professional knowledge in the cleaning industry and by continually monitoring the contract on a regular basis.

Our quality policy promotes involvement of all of our staff, associates and supplying partnerships to bring about continuous improvement with the goal of surpassing our clients expectations.

The company’s quality policies are supported by the following quality objectives, and form part of the day to day management.

Professionalism and best practise

Our aim is to provide the best practise, systems and methods based on our professional knowledge of the cleaning industry.

The quality of the work we provide must meet the professional and financial requirements of each individual client.

The solutions applied must take into consideration the environment of which they will be part of.

The work carried out must be performed reliably and efficiently in the interest of you the client.

We expect our people to excel at what they do and we as a company support them in this roll. We value innovation and creativity in the company and look at our people to bring these attributes to their involvement with the company.